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FAQs

Frequently Asked Questions

Answers to All Your Burning Questions !

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Does it support OEM/ODM?


The entire series supports OEM customization, with customizable outer packaging color boxes, adhesive labels, and independent plastic seals, matching dealers' own brand sales.
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Is the sanding process severe and the loss too fast?


Using high-temperature curing resin bonding process, sand particles have strong adhesion; We conduct drop and high-speed rotation tests before leaving the factory to prevent batch sanding. For heavy-duty polishing scenarios, we recommend using thicker substrates.
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Can you provide a certificate?


The EU market requires EN12413 certification for grinding tool safety standards; ANSI security testing report for the North American market; All products can provide a complete set of qualification documents, testing reports, and material certificates for customs clearance.
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What is the minimum order quantity?


Regular spot items with low MOQ support sample orders; Customized logos, special sizes, and custom grain sizes must meet the factory's minimum order quantity. Sample shipping costs can be negotiated for bulk returns
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